Live Our Values, Demonstrate Our Behaviors, Support Our Strategy…
By Francine • Nov 5th, 2009I think about the “one-firm firm” concept frequently. It’s an ideal that I can safely say all the Big 4 audit firms aspire to. And David Maister was the guru when I started in consulting in 1993 at KPMG Consulting. Later my mentor gave me his book, Managing Professional Services Firms, and I was hooked on the theory of professional services as well as the practice. So much has changed even in my professional life, which only goes back to the early 80’s. Front and center are the threats to the global network of all the firms and the focus on aggressive growth while diluting the partnership culture of the firms by perverting their compensation structure. Partner performance assessment has become a short-term, self-serving tool to throw disproportionate wealth to a small group of senior leadership.
Francine McKenna (@retheauditors) has more than twenty-five years of experience in consulting and professional services including tenure at two Big 4 firms, both in the US and abroad. Look for my column, 